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Emergency Command Center

Paul Pumarejo, Battalion Chief


The Emergency Command Center Chief (ECC) reports directly to the Admin Assistant Chief. The ECC serves not only CAL FIRE and the Fresno County Fire Protection District, but also serves thirteen other emergency agencies. This includes serving as the California Emergency Management Agency, (CAL E.M.A) Region V Coordination Center.

The ECC services over 20,000 emergency incidents within its area of responsibility. Several technology initiatives have been undertaken in a phased approach, aimed at decreasing response times to emergency incidents within the Fresno County Fire Protection District.

In order to provide the highest level of service, the ECC uses the latest technological advances to reduce dispatch times of emergencies incidents.

Emergency Call Center building with trees
  • Rip and Run – Station printers that provide response crews with a copy of all available call  information within 3 seconds of dispatch.
  • Mobile Data Computing (MDC) – Platform that will provide automated travel routing recommendations to emergency calls, along with putting advanced mapping and data in the hands of company officers allowing for a highly informed decision making process while providing for a higher degree of firefighter safety.
  • Automated Vehicle Locator (AVL) – Dynamic dispatching of the closest units and fully integrated two way data communications between mobile computers and the Computer Aided Dispatch (CAD) system.
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